Girokonto mit Mastercard

Worst experience ever

Eine sehr gute übersichtliche und für mich um komplizierte App die relativ einfach zu handhaben ist. Sie tut alles was sie soll und das ohne große Probleme.

Daueraufträge können nicht gelöscht werden! Ich hoffe, der wird nicht mehr ausgeführt im Juni bevor die App abgeschaltet wird!

Bis bald o2

I opened the O2 credit card, I was interviewed by the O2 video call, after sending me the credit card, I was told not to transact business with the card. Jathniel Ernst

App lässt sich nicht starten.

It starts to let you down with every month that goes by. Happened too many times to not being able to make any transaction despite the fact the account was having money. Their response after waiting even 30 min on the phone, that you account was not sincronized. Plus other errors of wich, one is still not resolved since december 2019, getting same reply that the error is complex. If you are an expat and need an urgent bank account, this is an great option for couple of months.

It is the worst experience I ever had to make when it comes to banking. In summary, the app is not working and the service is as helpful as an STD. It was shocking to see that a service which is associated with O2 is of such poor quality. It is not possible to make a money transfer via web browser. So you are forced to use the app. Somehow the login process is not working, though. A sms is send to verify that it is you. Everytime I klick on the link in the sms I am forwarded to a web page saying "404 the page is not found". Trying to contact the service hotline is more than frustrating. Every 30 seconds the same announcement. It doesn't give you a time frame or anything. So you don't know how long you'll spend on waiting. The first time I gave up after 15 min. Hence I decided to write an email. I was received a standard message telling me to delete and reinstall. I did but nothing changed. So I reached out to the service stating the situation and that nothing helped. The reply was as followed: "Sie haben sich an uns gewandt, da die SMS zur Bestätigung Ihrer geänderten Mobilfunknummer nicht bei Ihnen angekommen ist. Wir möchten uns hier nochmal ausdrücklich bei Ihnen entschuldigen." Saying that they are sorry that I am experiencing problems with changing my phone number. Great that they are sorry. First of all it was not at all what I was struggling with and secondly it was just a "we are sorry" but no instructions how to change the situation. That is kind of like the error messages saying "An error has occured". So I called again and I was told to send another email saying "App-Fehler" so that the email is forwarded to the technical support. Guess, what the support advised ;-) I received the same copy and paste message from the first support message, saying that I should delete and reinstall. I replied that I did all of this multiple times, as I have mentioned in the email I sent to them but I was foolish to expect that actually somebody would read it. I also told them that I have to make a money transfer very urgently so this needs to be fixed. Since then 3 days have passed with no answer and for me no way to get my money out of that account. My advise stay as far away as possible from this baking service!

It works great, perfectly made for all your needs ...

Seit letztem Update wird bei "VERWENDEN" einer Belastungsposition ('Vorlage für erneute Zahlung') der Betrag nicht übernommen und der Zahlungszweck durch "Gesendet von o2 Banking." ersetzt. Das macht die Verwendung für wiederkehrende Zahlungen sehr mühsam. 2 Punkte Abzug.